Frequently Asked Questions

How can I order professional cleaning products and equipment?

2. We will listen to your wishes and agree on the most convenient meeting time on your premises. We will survey the working environment and surfaces and familiarise ourselves with the specific aspects of the cleaning regimen to be able to offer the most effective solutions for your needs.

3. We will offer you custom cleaning solutions. We will agree on ways to cooperate and provide you with individual access to the e-ordering system. This will enable you to easily select and order cleaning and hygiene products and accessories that best suit your particular operations. If necessary, we will also develop an individual hygiene plan for your business.

4. Receive the cleaning products and equipment you have picked on the next business day in Riga and Vilnius or according to the delivery schedule anywhere in Latvia and Lithuania!

How does it pay off to use the e-ordering system?

1. Save time! You won’t have to compare hundreds of products to pick the most suitable cleaning goods. You will be able to choose products that have been selected specifically for your needs. A custom catalogue: more options and nothing you don’t need!

2. A convenient tool. You will also be able to review and place orders to multiple delivery addresses, view the order history for each delivery address and take advantage of promotions and special offers. This is a great help for planning and analysing your company’s resources!

3. Ordering 24/7. Easy order placement at any time of the day or night, from any computer, tablet or even smart phone.

What are the terms of delivery?

One day for deliveries within Riga and Vilnius. Deliveries anywhere else in Latvia and Lithuania: in accordance with a logistics schedule, about which you can find out by contacting us. Orders over EUR 50 (excl. VAT) are delivered free. Smaller orders are subject to a EUR 7 delivery charge. Orders can also be picked up in person with no delivery charge during regular business hours at our offices: at Ganibu dambis 7a in Riga, and at P. Vileišio g. 18 in Vilnius.

What do I do if I’ve lost my e-ordering password?

Please contact us and we will restore your access data by e-mailing them to you. You can also place orders by phone, at +371 67566306 (Latvia), +370 65933060 (Lithuania) or by e-mailing us at info@vvt.eu

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